What Is the JanSport Price Adjustment Policy?
If you grab something from JanSport.com and the JanSport listed price (pre-tax) drops within the next 14 days, we’ve got your back. We’ll match our lower price—as long as it’s in stock, the exact same item (same style, color, and size), and still available on our site or in-store (as applicable).
How to Request a Price Adjustment
To request a price adjustment, contact us within 14 days of your JanSport.com purchase. Provide a copy of your purchase receipt, showing the item purchased, order number, the date of purchase and the purchase price. We’ll check that your item qualifies for a price adjustment and if it does, we’ll refund you the difference.
Terms & Conditions
Price adjustments are limited to digital (JanSport.com) purchases only. Price adjustment only applies to purchase price of the JanSport item and excludes shipping rates or sales tax. All product, website or store information used for verification must be current, active, and not contain any pricing errors. No price adjustment will be made once 14-day period from date of purchase has expired. Maximum of two (2) price adjustment refunds per customer per calendar month.
The price adjustment does not apply to: BOGO promotions, sitewide promotions, final sales, merchandise exchanges/returns, promo codes rebates, gifts with purchase, loyalty programs, coupons; Custom products or out-of-stock styles; Products imported from outside the U.S. or not purchased at JanSport.com.
